Privacy Policy

GDPR Compliancy & Privacy Policy for Hashtag

At Hashtag Web & Digital Agency, we value your privacy and are committed to protecting your personal data.

Website Privacy Policy

Last Updated: October 2025

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with our website – www.hashtag.ie (the “Site”).

We respect your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Site, you agree to the terms outlined below.

1. Who We Are

Hashtag Web & Digital Agency

2. Information We Collect

We collect two main types of information through our website.

a. Device Information

When you visit our Site, we automatically collect information about your device, including:

  • Your IP address, browser type, and time zone.
  • Details about your visit (pages viewed, referral source, and browsing behaviour).
  • Cookies and log files that help us understand how users interact with the Site.

For more information on cookies and how to manage them, visit www.allaboutcookies.org.

b. Personal (Order) Information

When you contact us through our website (for example, by requesting a quote or submitting a form), we collect:

  • Your name, email address, and phone number.
  • Details about your project or enquiry.

We refer to this as “Order Information.”

Combined, Device Information and Order Information are referred to as “Personal Information.”

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes or proposals.
  • Communicate with you about your project.
  • Improve our website experience and marketing performance.
  • Detect and prevent fraud or security risks.

Where applicable, we also use Device Information to analyse website usage, monitor traffic patterns, and optimise our content and campaigns.

We only process your data where we have a lawful basis to do so – such as to fulfil a contract, comply with legal obligations, or pursue legitimate business interests.

4. Sharing Your Information

We do not sell or rent your personal data to any third parties.

We may share limited data with trusted service providers to help us operate effectively, such as:

  • Google Analytics & Google Tag Manager (for performance tracking).
  • Google Workspace (for email communication and document management).

You can learn more about how Google handles your data here: www.policies.google.com/privacy.

We may also disclose your information when required by law or to protect our rights, property, or safety.

5. Data Retention

We retain your Personal Information only as long as necessary to:

  • Respond to your enquiry or fulfil a contract.
  • Meet legal, accounting, or reporting obligations.

When your data is no longer needed, it will be securely deleted or anonymised.

6. Your Rights

If you are an EU or UK resident, you have the following rights under GDPR:

  • Access – Request a copy of the personal data we hold about you.
  • Correction – Request that we correct any inaccurate or incomplete information.
  • Erasure – Request deletion of your personal data.
  • Restriction – Limit how we use your information.
  • Portability – Request transfer of your data to another service provider.
  • Objection – Object to processing based on legitimate interests or direct marketing.

To exercise these rights, contact us at info@hashtag.ie. We aim to respond to all requests within 30 days.

7. International Data Transfers

Your personal data may be processed or stored outside of the European Economic Area (EEA), including in the United States or Canada. We ensure that all transfers are protected by appropriate safeguards, such as standard contractual clauses or agreements with trusted third-party providers.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data, including:

  • SSL (Secure Socket Layer) encryption.
  • Regular software and security updates.
  • Limited access to personal data on a need-to-know basis.

However, please note that no online transmission is 100% secure. You share information with us at your own risk.

9. Do Not Track

Our website does not respond to “Do Not Track” signals from browsers. We continue to use analytics and tracking tools to improve the functionality and performance of our Site.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to make a complaint, please contact us.

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